Jobs at VVMF

Tour Guide

This position works primarily from the site of the Vietnam Veterans Memorial (The Wall) in Washington, D.C. and is the primary representative of the Vietnam Veterans Memorial Fund (VVMF) to the public at The Wall.  The work involves presenting a 10-15 minute introduction and overview about The Wall, its history and design, the Vietnam era, and VVMF to individual and group visitors. 

This position is the primary point of contact with groups visiting The Wall, including veteran reunion groups, Honor Flights, student tour groups, etc.  At other times, this position assists the National Park Service (NPS) Volunteers working at The Wall.

Essential Job Functions/Position Responsibilities:

Presentations to individual and group visitors

Gather any individual or group visitors at the site of the Three Servicemen Statue and present an introduction and overview about the memorial site

Conduct tours or deliver interpretive talks about The Wall, VVMF, our programs and our mission

Presentations are expected every half hour during the busiest times of the year (April-October) and once per hour the rest of the year.  

 

Coordinate Groups

Serve as the coordinating/planning point of contact for groups visiting The Wall in Washington, D.C., including Honor Flights, reunion groups, schools, etc.  

Help visiting groups plan their visits related to permit submissions, requesting official military unit support, ordering sound systems, ordering wreaths, etc.

Meet groups at The Wall and conduct tours as needed.

Assist groups in laying wreaths at The Wall as required.

 

Assist NPS Volunteers

Help visitors find names and do rubbings as requested.

Help answer general visitor questions at The Wall or from the NPS kiosk.

Insure VVMF-provided material are kept in stock in the NPS kiosk.

Help collect artifacts left at The Wall.

 

Special Requirements:

 

Must be willing and able to register as an official National Park Service Volunteer.

Must be able and willing to work outdoors, in all weather conditions, for extended periods

Weekend and holiday hours required at times

 

Essential Skills and Experiences:  

High School diploma required, Bachelors Degree preferred.

Work Experience: 2 years of proven work experience 

Skills: Strong oral communications skills, personable and outgoing personality, a memory like a steel trap, improvisational skills, enthusiasm, humor, punctuality, passion for the military/veterans and a deep appreciation for their service, interest in history, interest in continual learning related to the mission. Strong interpersonal skills and ability to interact effectively with a diverse group of people – at times in sensitive and emotional situations.  Ability to work independently or collaboratively, especially with a volunteer group of mature adults. Proficiency in Microsoft Office applications, especially Outlook and Word. 

   

Physical Demands and Work Environment:

The physical demands and work environment characteristics described below represent those required by the responsibilities and essential job functions (duties) of this position.

Physical Demands: Occasional heavy lifting (up to 40 lbs); Occasional climbing a step ladder and overhead reaching to 10 feet; Ability to work outdoors during all weather conditions; ability to stand for long periods during events; ability to pick up/move boxes or other items when preparing for and closing down events

Work Environment:  Ability to work occasional weekends and holidays, especially Memorial Day, Veterans Day and Father’s Day weekend.

Please send cover letter and resume to resumes@vvmf.org


Part-time Site Manager for The Wall That Heals

Unique Opportunity to Travel and Make a Difference

The Vietnam Veterans Memorial Fund, the nonprofit organization responsible for building the Vietnam Veterans Memorial (The Wall) in Washington, D.C., seeks two part-time site managers to manage its mobile exhibit - The Wall That Heals – while it is traveling the country. The exhibit includes a three quarter-scale replica of The Wall and a mobile Education Center. This is the ideal part-time job for someone who wants to make a difference in the life of Vietnam veterans and their families, while seeing different parts of the country.

The Wall That Heals travels ten months per year to approximately 40 communities throughout North America. The exhibit is transported by a 53-foot trailer that becomes a mobile Education Center that tells the story of the Vietnam War and the unique healing power of The Wall. A part-time site manager would be expected to travel to 6 – 12 sites (one week per site) a year and be able to call in for weekly staff meetings throughout the year.

As a site manager, you will be responsible for:

• Leading local volunteers with set-up and breakdown of the exhibit

• Aiding visitors during the public display period, including giving tours of the exhibit to veterans and school/student groups

• Training local volunteers on how to aid visitors

• Working with the site host to manage on-site activities 

• Representing VVMF in a community, to include local media appearances talking about The Wall That Heals and VVMF programs  

• Caring for The Wall replica and the trailer during the visit

 

The ideal candidate will have:

• Excellent people and communications skills. Be a good listener and be able to show compassion to visitors. Be diplomatic but be able to manage any situation that arises. Must have an understanding that every visit to The Wall is unique and the experience is different from site to site. 

• Have an understanding of the Vietnam War

• High School diploma, college degree in history, education or related field preferred

• Military experience a plus

• Stamina – as this job requires standing outdoors for long periods of time and heavy lifting of up to 80 lbs. Good do-it-yourself skills helpful or be willing to learn.

Interested candidates should send their cover letter and resume via email to: resumes@vvmf.org.